Privacy policy

We at Jewel Box by Arnav, owned and operated by Arnav & Co, make every effort to ensure we protect your personal information. This Policy, in conjunction with our Terms and Conditions, explains how we may use the information we collect about you, as well as the rights you have over any personal information we hold about you.

Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected 

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

0.1. Email address

0.2. First name and last name

0.3. Phone number

0.4. Address, Country, State, Province, ZIP/Postal code, City

0.5. Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following.

How we use your information
We collect your personal information to better understand you and to enable us to personalise your experience with Jewel box by Arnav, including offers, promotions and services to meet your needs. We use your information to:

personalise our services, offers and promotions to you;

operate your online account and your rewards for life account;

process your online orders and in-store purchases;

tell you about important changes to Jewel Box by Arnav

develop and improve our products and services;

manage promotions, competitions, customer surveys and questionnaires; and

check and verify your identity, and prevent or detect crime.

(In performing such checks, your information may be disclosed to credit reference agencies who keep a record of that information, but these are not credit checks and your credit rating will not be affected.)

From time to time, we may also share your information with carefully selected partners to enable them to help us provide you with the best service from Jewel box by Arnav. However, we will never give permission for any of these partners to contact you directly with marketing information unless we have your consent and all our parties adhere to strict data protection policies.

Use and Sharing of Information
If the Company is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified on our Website of any change in ownership and your personal information registered with the Company will be provided to the acquirer.

At no time will we sell your personally identifiable data without your permission unless set forth in this Privacy Policy. The information we receive about you or from you may be used by us or shared by us with our corporate affiliates, dealers, agents, vendors and other third parties to help process your request; to comply with any law, regulation, audit or court order; to help improve our website or the products or services we offer; for research; to better understand our customers' needs; to develop new offerings; and to alert you to new products and services (of us or our business associates) in which you may be interested. We may also combine information you provide us with information about you that is available to us internally or from other sources in order to better serve you.

We do not share, sell, trade or rent your personal information to third parties for unknown reasons.

Security
We safeguard your privacy using known security standards and procedures and comply with applicable privacy laws. Our websites combine industry-approved physical, electronic and procedural safeguards to ensure that your information is well protected throughout it's life cycle in our infrastructure.

Sensitive data is hashed or encrypted when it is stored in our infrastructure. Sensitive data is decrypted, processed and immediately re-encrypted or discarded when no longer necessary. We host web services in audited data centers, with restricted access to the data processing servers. Controlled access recorded and live-monitored video feeds, 24/7 staffed security and biometrics provided in such data centers ensure that we provide secure hosting.

 Cookies
"Cookies" are small identifiers sent from a web server and stored on your computer's hard drive, that help us to recognize you if you visit our website again.

From time to time, we may place "cookies" on your personal computer. Also, our site uses cookies to track how you found our site. To protect your privacy, we do not use cookies to store or transmit any personal information about you on the Internet. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies certain features of the site may not function properly or at all as a result.